iFIX DA3 · Longfield, Kent
Mail-In Repairs
Away from Longfield? Request a repair and arrange to send your device to us.
Request before posting
Use the booking form and select Mail-in repair. Wait for us to confirm that we can assess your device and provide delivery instructions. Do not send devices before receiving confirmation.
Pack for the journey
Use a strong box with cushioning on every side so the device cannot move. Keep liquids and unnecessary accessories out of the package. Ask for guidance before posting a device with a damaged or swollen battery.
Include your details
Include your name, request reference and a brief fault description. Do not include passwords in the package or enquiry form. We will arrange any necessary access separately.
Use tracked postage
Choose a tracked service with appropriate cover and retain proof of posting. We discuss diagnosis, the repair quote and return-delivery arrangements before work starts.
Safe return
After your approved repair, we check the relevant functions and arrange return delivery. Any postage and assessment charges are confirmed before you agree.
Local to Longfield
Proudly serving Longfield and surrounding areas.
Learn more
Collection available
Ask about collection and return for your device.
Mail-in repairs
Arrange a repair by post from further afield.
Trusted & reliable
Professional service you can depend on.