iFIX DA3 · Longfield, Kent

Terms of Service

The basic terms that apply when you send a repair enquiry or agree repair work with iFIX DA3.

Enquiries and quotes

An online request is an enquiry, not a confirmed appointment or fixed-price contract. We review the details and explain any assessment, repair, collection or delivery charges before you agree.

Approval and changes

Repair work starts only after approval. Additional work or a changed diagnosis will be discussed with you before proceeding.

Device and data preparation

Back up important files where possible and tell us about data concerns before repair. Remove unnecessary accessories. Never send passwords through the public forms.

Timing and repair outcomes

Turnaround depends on diagnosis and parts availability. An estimate is not a guarantee. Some faults or data losses cannot be repaired; the available options will be explained.

Warranty

Eligible completed repairs include a repair warranty. We confirm the applicable cover, duration and exclusions with your quote.

Consumer rights and questions

These terms do not remove your applicable statutory rights. If you have a question about a quote, approved repair, warranty or completed service, contact us so we can review the details with you.